Managed Infrastructure Services
Mayan.Host monitors, maintains, secures, and operates your infrastructure across private cloud, AWS, GCP, and hybrid environments. We take ownership of alerting, incidents, patching, backups, capacity, and operational change so your engineers can stay focused on product while production remains visible, controlled, and supportable.
Best Fit
Managed infrastructure works best when production reliability matters, internal operations capacity is limited, and accountability needs to extend beyond tools and dashboards.
Infrastructure work becomes expensive when the people hired to build product spend their time handling alerts, patching systems, and recovering failed deployments.
Dashboards and alerts do not create reliability by themselves. Someone still needs to understand the signal, follow a runbook, coordinate recovery, and prevent recurrence.
Hybrid and multi-cloud environments create gaps when every vendor owns only one layer and your internal team must connect the incident across all of them.
Scope
The operating scope is defined around your workloads, reliability targets, security requirements, support hours, escalation paths, and the infrastructure your team already runs.
We build operational visibility around service health, infrastructure capacity, user impact, and actionable alerting.
We define how incidents are detected, triaged, communicated, mitigated, and handed back into engineering work.
Routine maintenance is planned and executed before unsupported software and known vulnerabilities become production emergencies.
Backups are useful only when retention, access, restore procedures, and recovery objectives are understood and tested.
Operational security is maintained through controlled access, auditable change, vulnerability response, and configuration guardrails.
We keep infrastructure aligned with workload growth while reducing avoidable performance and deployment risk.
Operating Model
The goal is not to create another support queue. It is to establish clear ownership, measurable reliability, controlled change, and an operating rhythm your engineering team can trust.
We map workloads, dependencies, environments, owners, support expectations, and the operational risks already visible to your team.
We close the highest-risk gaps before taking ongoing responsibility for day-to-day operations.
Responsibility moves through a controlled handover so your team knows what Mayan.Host owns and how collaboration works.
Recurring operations produce evidence that feeds capacity, automation, security, and reliability improvements.
Coverage
Outcomes
Managed infrastructure does not require an immediate migration. We can operate your existing AWS, GCP, Kubernetes, private-cloud, or hybrid estate, then recommend architecture or placement changes only where reliability, security, cost, or operational simplicity clearly improves.
Start the Review
Use the form to request a managed infrastructure review. A Mayan.Host engineer will assess your environments, operational pain points, support expectations, and the level of responsibility you want to transfer.
FAQ
We manage private cloud, AWS, GCP, Kubernetes, Linux infrastructure, databases, networking, observability, backups, and hybrid environments. The exact scope is defined during the assessment so ownership, exclusions, and dependencies are explicit.
Monitoring and alert visibility can run 24/7. Response coverage, escalation expectations, service levels, and support channels are defined in the engagement and SLA based on workload criticality and the operating plan you select.
Not necessarily. We can own day-to-day operations for teams without dedicated infrastructure staff, or work alongside an existing DevOps, platform, security, or application team with clear responsibility boundaries and escalation paths.
Yes. We begin with an assessment and transition phase to understand architecture, access, monitoring, backups, incidents, documentation, and known risks. We close critical gaps before moving the agreed systems into ongoing managed operations.
We triage incidents against documented severity and escalation paths, coordinate recovery across the relevant infrastructure layers, communicate status, and complete root-cause analysis for significant incidents. Corrective actions are tracked into the operating backlog.
Yes. Capacity, utilization, architecture, storage, transfer, commitments, and idle resources can be reviewed as part of the operating cadence. Deeper provider-specific work can be handled through our AWS or GCP cloud optimization services.
